I can't place a bid / the site is running slow / the counters are freezing / the timer hit zero

  • Don't download or stream any large files while bidding.
  • Make sure there are no other computers in your network using your bandwidth and close all other network applications than your internet browser to avoid connection problem.
  • If you prefer manual bidding, we recommend that you bid at least 5 seconds before the timer reaches zero, and cannot guarantee that your bid is registered in time if you bid during the last seconds.
  • Using the BidBuddy is the safest way to get your bids through even in the event of network problems.
  • Apps are recommend for the users who use a phone for bidding:
    iPhone: https://itunes.apple.com/us/app/dealdash/id965782383
    Android: https://play.google.com/store/apps/details?id=com.dealdash
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